# Understanding the Signer Flow

The Signer Flow in Signfeld ensures every party gets the right documents at the right time — with clear guidance, automated nudges, and zero confusion. Here's how it works from start to finish:

**1. 📬 Initial Notification**

Once you hit **Send**, Signfeld sends the signer a link via both **email and SMS** (if available). This message includes a secure link to access their signing packet — no account needed.<br>

**2. 📄 Packet Overview Page**

When a signer opens the link, they land on the **Packet Main Page**, where they can:

* See a list of documents they need to sign or view
* Check their **progress** at a glance
* Access the **Signfeld Assistant**, which offers real-time help and next steps<br>

**3. ✍️ Guided Document Signing**

When they click into a document:

* Signfeld highlights fields they need to complete (signature, name, date, etc.)
* The assistant continues to guide them through the process
* Once they’ve signed, they’re automatically returned to the Packet page<br>

**4. ⏰ Smart Nudging (If They Don’t Sign)**

If a signer:

* Doesn’t open the link → Signfeld sends gentle reminders via email/SMS
* Starts but doesn’t finish → Inactivity triggers automated follow-up nudges after 1 hour<br>

You can also manually **nudge** them with one click from your dashboard.

**5. ✅ Packet Completion**

Once all documents are signed:

* The signer sees a confirmation message
* They can **download** a PDF copy
* A final confirmation email with all documents is also sent to them<br>

**BONUS: Multiple Signers?**

No problem. You can:

* Set a **signing order** so signers are notified one after the other
* Or allow **parallel signing** so everyone gets access at the same time<br>

Either way, Signfeld tracks progress and keeps everyone in sync

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpyou.gitbook.io/signfeld/understanding-the-signer-flow.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.