# How to Nudge a Signer

Keeping the signing process moving often means sending gentle reminders when signers haven’t completed their part. Signfeld supports both manual nudges you trigger yourself and automatic nudges that help keep things on track without extra effort.

### 1. **Manual Nudge**

Use a manual nudge when you want to follow up personally with a signer who’s stalled.

1. Open the **Documents** tab in the sidebar.
2. Click the contract name to go to its **Document Details** page.
3. Locate the signer whose status is **Sent** or **In Progress**.
4. Click the **Nudge** button next to their name.
5. In the nudge dialog:

* **Select method:** Email or SMS (if phone number is on file).
* Write an optional message to add context or urgency.

6. Click **Send Nudge.** The signer will receive your reminder immediately.

### 2. Automatic Nudge

Signfeld can automatically send follow-up reminders if a signer hasn’t acted within a set timeframe. Automatic nudges help reduce manual work and keep contracts moving.

* **Default timing:** After **1 hour** of no activity (link not opened or draft not completed).
* **Channels:** Email and/or SMS, matching the original invite method.

**Note:** Automatic nudges are enabled by default in your settings. You can adjust the timing or disable them in **Settings > Notifications.**

### 3. Best Practices for Nudging

* **Personalize your message:** A brief note like "Just checking in—let me know if you have questions!" can increase response rates.
* **Be respectful:** Space nudges at least an hour apart to avoid overwhelming signers.
* **Monitor status:** After sending a nudge, refresh the Document Details page to see if the signer moves to **Completed.**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpyou.gitbook.io/signfeld/how-to-nudge-a-signer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.