# How Signers Receive Email and SMS Notifications

Signfeld ensures your signers never miss a document by delivering smart, multi-channel notifications. Here’s how it works when you send a contract out for signature.

**📧 Email Notifications**

As soon as you click **Send**, each signer receives a secure email with:

* A **custom subject line** (editable when sending)
* Your **personalized message** or instructions
* A **magic link** that takes them directly to the document — no login required<br>

🔐 Each link is unique and secure, tied to that signer and their assigned fields.

**📱 SMS Notifications (Optional)**

Want to make sure they see it fast? Enable SMS delivery during the sending step.

* Go to the **SMS tab** in the Send Packet modal
* Enter or confirm the signer’s phone number
* Signfeld will text them a direct link to the signing page<br>

SMS delivery is great for on-the-go clients or high-priority deals.

**🕒 Reminders and Follow-ups**

If a signer hasn’t opened or signed after a period of time:

* **Signfeld automatically sends follow-up** emails and/or texts
* These nudges are progressive and respectful — starting after 1 hour of inactivity<br>

You can also manually nudge them from your dashboard at any time.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpyou.gitbook.io/signfeld/how-signers-receive-email-and-sms-notifications.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.